Service Technician |
| Location: | Prescott, AZ |
| Salary Range: | $12 per hour |
| Exempt/Non-Exempt: | Non-Exempt |
| Benefits: | Competitive base salary with full benefits, including 401K plus match, Medical/Dental/Vision and life insurance. |
| Employment Type: | Full Time |
| Location: | Prescott, Arizona |
| Description: | SERVICE TECHNICIAN - ENTRY
Arizona Office Technologies (AOT), a Xerox Company, is the elite sales and service provider of digital document imaging solutions in Arizona. Our Prescott location is seeking a Service Technician with experience doing maintenance and repair of office equipment.
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| Duties: | Our Service Technicians are responsible for the timely and cost effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products, thereby influencing the sales of our Xerox Branded and other office product equipment that is offered by Arizona Office Technologies.
Key Responsibilities:
 Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.
 Manage the utilization of assets and resources to achieve targeted financial results and create superior value for Arizona Office Technologies and our customers.
 Analyze customer needs, recognize business opportunities, and influence sales volume growth.
 Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional.
 Complete all administrative aspects of the job on time and error-free.
 Provide accurate feedback with call close information, parts usage reporting and customer meter readings. Perform other activities that support Arizona Office Technologies and our service organization.
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| Qualifications: | Qualifications and Requirements
 Service Technician experience in the digital copier industry will be given preference.
 2-3 years as an Associate Engineer or equivalent experience.
 High School or GED; AA degree or equivalent technical training.
 1-3 months job related formal training.
 Ability to lift 50 pounds. Pull, lift, reach and transport equipment parts and boxes.
 Must have reliable vehicle (mileage is reimbursed)
 Must have own tools (we supply, a vacuum, towels, rags, canned air and various cleaning agents)
 Knowledge of the Prescott area
 Knowledge of Basic Networking
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